The Charterhouse Causeway Bay: Hotel Guide

The Charterhouse Causeway Bay is a hotel on Wan Chai Road, at the western edge of Causeway Bay and a five-to-seven-minute walk from Causeway Bay Station on the Island Line. This page answers what a booking decision actually needs: the address and the walk from Exit A in the order you walk it, the five room types with the floor areas the hotel publishes, the facilities and their hours, the dining inside the building, and the service charge and government tax that sit on top of whatever rate you are quoted.

Every property detail below was verified against the hotel's own website on 10 November 2026. The hotel does not publish nightly rates, so this page does not quote one; it shows what is added to the rate instead, which is the part that changes the final bill.

Where The Charterhouse Causeway Bay is

The hotel's own address is 209–219 Wan Chai Road, Wan Chai, Hong Kong. Its contact page gives the telephone number +852 2833 5566 and the email address [email protected], and both are the hotel's own contact details rather than a booking site's, which matters if you have a question the website does not settle, from a room on a particular floor to a booking you need amended.

The name and the address point at two different districts, and that is the first thing to understand before booking. The property is branded The Charterhouse Causeway Bay and describes itself as in the heart of Causeway Bay, while the street it stands on, Wan Chai Road, is a Wan Chai address. In practice you are at the western edge of the shopping district, on the Wan Chai side of the Canal Road corridor: the hotel's own walking route from the station crosses both Canal Road East and Canal Road West before it reaches the door. If your trip is built around those malls, this is a walkable base at the edge of them rather than a base inside them — and what you get in exchange is the Wan Chai end of the district, which begins on the same street.

The walk from Causeway Bay Station, Exit A

The hotel publishes the route in the order you walk it. From Causeway Bay Station on the Island Line, leave by Exit A, walk along Russell Street, then Canal Road East, then Canal Road West, and turn onto Wan Chai Road, where the hotel is on the left. The published figures are approximately 400 metres and approximately six minutes, with the same page describing the station as a five-to-seven-minute walk.

1. Leave Causeway Bay Station by Exit A.
2. Walk along Russell Street.
3. Continue on Canal Road East, then Canal Road West.
4. Turn onto Wan Chai Road — the hotel is on the left.

Two practical points the directions do not cover. The first is that this is a street-level walk of roughly 400 metres with luggage; the hotel's directions do not mention a lift or a step-free route at Exit A, so if you are arriving with heavy cases or a pushchair, check the station's lift map before you set out rather than after.

The second is that the route is worth knowing before you book and not only on the day. If you are choosing between this hotel and one next to the malls, the six minutes each way is the price of the western-edge position, and it is a walk through ordinary Causeway Bay streets rather than a covered route.

Rooms compared

The hotel publishes floor areas for its room types. The five below are the ones this guide compares, ordered smallest to largest.

The Glamping Themed Suite is the outlier: at 54 m² it is almost three times the floor area of the Business Floor Room, and the hotel markets it for family stays, as camping indoors rain or shine, with two double beds, a tent, lanterns, camping gear and toys in the room. For a family that would otherwise book two rooms, it is the option to price first.

The Family Room is the one to read carefully. It is listed at 19 m² — the same footprint as the Business Floor Room — and furnished with two queen beds for four guests. That works for a short stay with children; four adults in 19 m² is a different proposition, and at that point the 54 m² suite is the honest comparison. The Urban Studio sits between them at 26 m² on the 1st floor, refurbished and furnished with two double beds, which suits two people travelling together or a small family that wants separate beds without paying for the suite.

The Business Floor Room is the smallest category this page compares, at 19 m² and level with the Family Room, and the one aimed at work trips: the business floor carries 24-hour Wi-Fi and broadband access and premium bedding according to the room description. The Junior Suite, at 32 m², is the middle of the range — the hotel positions it for a longer stay or a business trip where the room is also the place you sit in the evening.

Facilities: The Gym, S Lounge and Wi-Fi

The hotel's facilities page lists three things, and it is worth knowing all three before you book because two of them are conditional.

• The Gym — 3/F, open 24 hours daily, reserved for in-house guests. A 24-hour gym is the practical difference for a business trip where the day ends late.
• S Lounge — 2/F, open 9:00am–9:00pm, with access for selected room categories only. The facilities page names S Signature rooms as the qualifying category, so confirm that your rate includes it rather than assuming the lounge is open to every guest.
• Wi-Fi — complimentary high-speed Wi-Fi in all guestrooms and public areas.

That is the complete list on the page: no swimming pool, no spa, no business centre is listed. If a pool is part of how you choose a hotel, this property is not the one, and the site's hotels overview covers the rest of the district.

Eating in the hotel

The hotel's dining page describes two venues and four services, all in the same building, which matters more here than at a hotel in the middle of the malls: the nearest alternative restaurants are a walk away, not a lift ride.

• Lounge by ch — G/F, lobby level: coffee, tea and a daily bakery selection, described by the hotel as a coffee shop for informal meetings or a pause in the day.
• Basement 1 Restaurant — B1/F: a Chinese restaurant serving a menu built on seasonal ingredients.

The meal services and the hours the hotel publishes:

• Buffet Breakfast — daily, 7:30am–10:30am, B1/F.
• Lunch Menu — Monday to Saturday, 11:30am–2:00pm, B1/F. Not available on Sunday.
• Afternoon Tea — Monday to Saturday, 2:30pm–5:30pm; Sunday, 12:00pm–4:00pm, B1/F.
• Private Dining — by advance reservation, with the hotel asking for at least three days' notice.

The hotel lists in-house guest offers against several of these services on its dining page, with its own terms. The figures are not repeated here because the hotel sets and changes them; the reason to look at the page rather than a review site is that the offers are tied to presenting a valid room key.

What the room rate does not include

Every rate line on the hotel's website carries the same note: with effect from 1 January 2025, room rates are subject to a 10% service charge and the prevailing 3% government tax, if applicable. Two things follow from that sentence.

The first is arithmetic. To take a round illustration rather than a real quote, a nightly rate of HK$1,000 before charges comes to HK$1,130 if the 3% tax applies — HK$100 of service charge and HK$30 of tax. On a five-night stay that is HK$650 on top of the headline figure, which is why a rate that looks close to a competitor's can end up further away than it appeared.

The second is that the hotel does not publish nightly rates on its website, so any figure you see quoted elsewhere without both a date and a source is indicative at best. When you do get a rate, check whether the number already includes the service charge and government tax or is quoted before them, because the hotel's own note applies the two on top of the room rate.

Arriving from Hong Kong International Airport

The hotel's location page answers the airport question its own way: it lists the Airport Bus (A11 and E11) against the property with its own fares — HK$40 on the A11 and HK$21 on the E11 — and links to the bus operator for timetables and details, with a note that transport schedules and fares can change without notice. Read it that way round: the hotel prints the fares, the operator runs the buses and can change them.

For the full comparison — Airport Express and the MTR connection, taxis, and the bus routes into the district — the Causeway Bay transport guide covers each option with journey times and where it drops you. Once you are at Causeway Bay Station, the last leg is the Exit A walk described above; for the street layout around Wan Chai Road, the site's Causeway Bay map shows the hotel's position relative to the station and the malls.

Who it suits, and who it does not

It fits:

• Business trips with meetings in Wan Chai or Causeway Bay: the Business Floor Room, a 24-hour gym and private dining for a working meal, all in the building.
• Shopping-led trips that accept a 400-metre walk to the station in exchange for the western edge of the district on the doorstep.
• Families: the Glamping Themed Suite at 54 m² with two double beds, or the Family Room for four at a much lower floor area.
• Guests who want breakfast, lunch and afternoon tea inside the hotel rather than hunting for them in the malls.

It does not fit:

• Anyone who wants a pool or resort facilities — the facilities page lists none.
• Anyone who wants to be inside the mall core: the address is Wan Chai Road, at the western edge, and the walk to the station is six minutes each way.
• Four adults who need space rather than beds: the Family Room is listed at 19 m².
• Anyone who wants to see a nightly rate before booking: the hotel does not publish one on its website.

Questions people ask before booking

Is The Charterhouse Causeway Bay in Causeway Bay or Wan Chai?

Both, depending on which of the hotel's own statements you read. The hotel calls itself The Charterhouse Causeway Bay and describes itself as in the heart of Causeway Bay; its address is 209–219 Wan Chai Road, Wan Chai, Hong Kong. The street is a Wan Chai address at the western edge of the Causeway Bay shopping district, and the hotel is a five-to-seven-minute walk from Causeway Bay Station, Exit A.

How long is the walk from the MTR?

Approximately 400 metres and approximately six minutes, with the hotel giving the station as a five-to-seven-minute walk from Causeway Bay Station on the Island Line via Exit A. The route runs along Russell Street, Canal Road East and Canal Road West to Wan Chai Road, with the hotel on the left.

Do the quoted rates include the service charge and tax?

No. With effect from 1 January 2025, room rates at the hotel are subject to a 10% service charge and the prevailing 3% government tax, if applicable. Ask whether a rate you are given is quoted before or after those charges.

Does the hotel have a pool?

The hotel's facilities page lists three things: free Wi-Fi, The Gym (3/F, open 24 hours for in-house guests) and S Lounge (2/F, 9:00am–9:00pm, selected room categories). No swimming pool is listed.

Can four people share one room?

Yes. The Family Room is furnished with two queen beds and the hotel describes it as suitable for four guests, at a listed floor area of 19 m². The Glamping Themed Suite also has two double beds, at 54 m².

Are toiletries provided?

Not in disposable plastic containers. Since 22 April 2024, hotels in Hong Kong may not provide free toiletries in disposable plastic packaging or disposable plastic-bottled water in guest rooms. Selected items are available from vending machines on designated guest-room floors, and the hotel advises guests to bring personal necessities.

Other hotels in Causeway Bay, on this site

If the walk, the room sizes or the lack of a pool rules this property out, these pages do the same job for the rest of the district:

• Hotels in Causeway Bay — the site's where-to-stay page, which groups the district's properties by price tier.
• Best hotels in Causeway Bay — the roundup, with properties grouped by price band.
• Causeway Bay hotels and accommodation guide — the same comparison by price band, from ultra-luxury flagships down to budget options.
• Hotels near Times Square — for travellers who want the Times Square end of the district rather than the Wan Chai end.

For the rest of the trip, from the malls to the market streets, see things to do in Causeway Bay.

Where these details come from

Every property detail on this page — the address, telephone, email, the Exit A walk, the room types and floor areas, the facilities and their hours, the dining venues and meal times, the service charge and tax note and the plastic-free rule — was verified against The Charterhouse Causeway Bay's own website on 10 November 2026: its home page, Contact Us, Location & Directions, Rooms & Suites, Hotel Facilities and Dining pages. Room categories, hours, offers and transport fares change; confirm anything that decides your booking with the hotel on +852 2833 5566.